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Group Lodging Policies
Posted By mindy On February 2, 2010 @ 11:38 pm In | Comments Disabled
We want all of our guests to have a fabulous stay at Stone Mountain so we try to clarify our policies up front. Here are the Policies specific for Group Lodging reservations and payment. Please review carefully!
Minimum Number of Nights for Groups
Reserving All 21 Units – A 50% non-refundable deposit is due at reservation time. The total non-refundable balance is due 60 days before the first arrival day. This is considered as booking the entire property for exclusive use of your group. If your reservation drops to fewer than 21 units, before your final payment is made, you will no longer have exclusive use of the property. Both the deposit and the balance will be paid by the Group Coordinator. It is up to the Group Coordinator to collect or not collect funds from the members of the group. The Group Coordinator will provide Stone Mountain Lodge with a full lodging assignment list with names, phone number/email and number of persons (adults and children) per unit, by email, fax or postal mail no later than 30 days prior to the group’s arrival.
The set price for reserving all 21 units allows your group an occupancy per unit that is no greater than the maximum occupancy listed for each unit in the Unit Summary. In other words you can not have 5 adults in a unit that has a maximum occupancy of 4.
Reserving Fewer Than 21 Units – A 50% deposit is due at reservation time. Any unit cancelled by the group or group member, 60 or more days before arrival, has a 25% cancellation fee (1/2 of the deposit) for that unit. Any unit with a reduction in the length of stay by the group or group member, 60 or more days before arrival has a 25% cancellation fee (1/2 of the deposit) for the nights reduced for that unit. For any unit cancelled by the group or group member, within 60 days of arrival, the entire deposit is forfeit. The balance of payment is due on or before arrival.
Additions - Adding units and/or days may be made (subject to availability) at any time with the same rules.
Check in Time for Lodging – Please be aware that Check-in time is 4:00 pm. Check-out time is 11:00 am. Arrangements for early check-in or late check-out must be made in advance, but may not be possible during busy times. You may be able to use the property before check-in with prior arrangement, please inquire. Early check-in or late check-out may be available at the manager’s discretion and are subject to the timely availability of that particular unit.
Pet Policy – We accept well-behaved pets except in cabins 17, 19, 20, 21, 22 for an additional $20/pp/night in the lodge rooms and $30/pp/night in Cabin 18. Please let us know if a member of your group will bring their four-legged companion.
Alcohol -If you are having an event that uses the Reception Tent or you have guests that are not staying at Stone Mountain Lodge and Cabins, you must hire a licensed/insured bartender to serve alcoholic drinks. All alcohol must be poured by the bartender and the bartender must not serve someone who is obviously inebriated. You may not have a cash bar.
Number of Guests – at the time you make your group reservation, please let us know, as best as you can, the number of adults and children that will be in each unit.
Outside Guests – The invitation of guests that are not lodging at Stone Mountain Lodge must be arranged with Stone Mountain Lodge in advance. If alcohol is served at the Pool or Pond areas, you will need a professional bartender.
Cleaning/Damage Deposit – The group may be charged a $500 deposit depending on their intended use of the property, Reception tent rental, etc. We expect groups to treat the property with respect and be responsible for cleaning up after themselves in the various outside areas. Grounds and facilities cleanup by Stone Mountain staff will be charged at $75/hour. After these hours and any damages are subtracted from the deposit, the remainder will be returned to the group within 2 weeks of their departure.
No smoking is allowed in any unit. A $250 fine will be charged for non compliance.
Minimum stays and date restrictions apply
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